WhiteSpider Joins Cisco’s Select Group of Services Partners
WhiteSpider Joins Cisco’s Select Group of Services Partners

WhiteSpider is pleased to announce that it has achieved the Cisco Partner Support Service (PSS) certification, enhancing its industry leading managed services portfolio. The certification is the latest in a number of accreditations that the Leeds-based business has recently achieved.

PSS is awarded based on validation of a partner’s technical skills, its ability to support a customer’s estate, and performance with existing customer engagements. It is granted to Cisco partners who can demonstrate industry leading capabilities in delivering support & managed services, and who complete a vigorous audit process.

Recognition of this achievement assures organisations that they are partnered with a company that can deliver a service proposition that is underpinned with a high degree of technical knowledge and expertise. PSS is a Cisco collaborative technical service offer that is designed to enhance the capabilities and expand the partner’s in-house delivered support and managed services offering to customers. The programme enables WhiteSpider to expand service portfolios to more efficiently support the most complex technology estates.

Phil Lees, Managing Director of WhiteSpider commented, “We are delighted to achieve this accreditation. It is testament to our whole team’s continued drive to deliver exceptional customer experience to our clients across the world. Through the investment in this programme and our recent CX (customer experience) certification, we can deliver services that are relevant to our customers as they navigate the complex world of Software-Defined technologies.”

WhiteSpider is now even more flexible in how it provides support to its customers. Software-Defined technologies introduce a different approach to delivering IT services. WhiteSpider offers a range of options to support organisations whilst they transition to and develop expertise in Software-Defined solutions to gain the full value from their infrastructure investment.

Tim Exley, UK & I Managed Service Partner Lead at Cisco said, “This is a fantastic achievement by all of the team at WhiteSpider who continue to differentiate and lead the way in offering unique Software-Defined managed services to their customers, in addition to making investments in Cisco’s key areas of priority and opportunity.”